The strap to my Flareon charm broke and the guys here respond pretty fast with suggestions on how to fix it. When that was futile, they offered to mail me a replacement. Best customer service experience I've ever had.
I ordered the gentlemon set back in December, I was amazed at the quality of the charms AND the speed at which it was mailed. (I expected to get them after Christmas, but I actually got them a few days after they were ordered!) Totally worth my money.
i ordered some of your charms. i ordered the full set because they are awesome. i just got eevee, jolteon, vaporeon, flareon. and they are phenomenal, i love them.